Terms & Conditions

It is important that you understand Greenway’s Placement Conditions. Before you sign up for a project, you are required to acknowledge that you have read and accept the conditions below:

1. Work Camp Projects are not resorts or tourist/recreation activities. Volunteers are expected to cooperate fully with host organizations and other participants.

2. Work Camp Projects outside Thailand are organized and supervised by sponsoring voluntary service organizations in host countries and not directly by Greenway Cultural Exchange. Greenway Cultural Exchange makes no guarantees as to the quality of work, living conditions in individual projects, these vary widely according to the country/ hosting organization. We exchange volunteers with our international partners, who organize the projects taking place in their own countries.

3. Greenway Cultural Exchange and our international partners reserve the right to refuse placement to any volunteer with no obligation to provide a reason. We and our international partners reserve the right to terminate a volunteer placement if deemed necessary. Reasons for refusal or termination include, but are not limited to illegal activities, dangerous behavior, offensive behavior, not participating in the work. In the event that the placement is terminated, you are required to leave the project location immediately without refund.

5. Greenway Cultural Exchange has a VERY strict cancellation policy. When you register for a project, you are committing yourself to that project, the other volunteers in that project and the project host community. Briefly stated, once you select a project, our policy is “No Refunds, No Matter What.” However, IF Greenway Cultural Exchange is unable to place you in a project/s of your choice or if there is a VISA reject, we will refund your participation fee in full!

7. Participants/ Volunteers are responsible for arranging and paying for their own transportation, and for obtaining necessary passports, visas, appropriate insurances and vaccinations if necessary.

8. On occasion, a project may be cancelled or the project content changed on relatively short notice. In such cases every effort will be made to accommodate previously accepted volunteers in an alternative project. When you register, you are assuming such a risk and agree to be flexible if and when such a situation arises.

9. Drugs & alcohol - The use of illegal drugs is unacceptable in our projects. Local hosts reserve the right to restrict or prohibit the use of alcohol, tobacco, and other drugs and to expel you from the project with no refunds.

10. Greenway Cultural Exchange is strictly limited to the refund of the participation fees in the event a project is cancelled, changed or if a volunteer cannot be accommodated at a project which s/he had been previously accepted. Greenway Cultural Exchange shall not be liable to any participant/ volunteer for (1) failure of any aircraft, ship, train, vessel or other means of transportation to depart or arrive according to any schedule, agreement or otherwise; and (2) any injury or loss to the person or property of the volunteer arising from, or in any way connected with, the volunteer’s participation in a project arranged through us, including but not limited to any injury or loss caused by clerical errors, mechanical difficulties, riots, wars, civil disobedience, strikes, labor disputes, weather conditions, acts of God, public enemies, quarantine, the absence of any necessary governmental approvals, or any other beyond control of Greenway Cultural Exchange.

Greenway Cultural Exchange is owned by the Greenway Group based in Thailand, which operates offices in Thailand, China, Vietnam, Nepal, India and Cambodia.

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